The profession of a hotel administrator is one of the oldest.
She appeared along with inns, inns, taverns and other similar establishments.
At the stage of the emergence of the hospitality sphere, the owners of the establishments themselves acted as administrators, they also developed their own procedures, met guests, served them themselves or entrusted it to their employees.
The position of an administrator is a very interesting profession, it involves working with interesting people from different cities and countries. His duties include: meeting guests, paperwork, getting to know the hotel, resolving conflict and emergency situations, as well as coordinating the activities of all departments of the hotel.
Diversity of functions implies different types of behavior and character traits.
For example: friendliness, tact, sociability, stress resistance, the ability to make quick decisions.
It is extremely important for the administrator to look good, talk and stay in good physical shape.
Speaking of friendliness towards guests.
Quote: "There is one surefire way to get the number you want."
When the administrator tells you that all the rooms in the hotel are practically the same, you should know: he is lying.
There are corner rooms, with large TVs, bathrooms, jacuzzi, terraces, air conditioning and without them, with beautiful views, sea, park, square, etc.
Would you like to work as a hotel administrator?